Availability calendar

FAQ

Information
Explore our frequently asked questions (FAQ) for quick information on reservations, amenities, facilities, and more. If your query isn't covered, feel free to reach out to our dedicated team for personalized assistance. Your comfort and convenience are our top priorities.

Stay

Check In and Check Out Time

Check-in Time: 3:00 PM
Check-out Time: 12:00 PM

Unless otherwise specified in standard reservation confirmation voucher issued by the hotel. A deposit is required upon check-in.

Room Occupancy

The maximum occupants for our rooms are 4 people (consisting of 2 adults and 2 children under 9 years old), unless an extra bed is booked for an additional charge. A maximum of 2 children under the age of 9 sleep free in existing room bedding.

Early Arrival

To guarantee early arrivals before our check-in time, guests are advised to book their rooms a day before their scheduled arrival date. Otherwise, early check-in will be subject to room’s availability on the date.

Late Check Out

Late checkouts are as follows: 12:00n to 3:00 PM: 30% of daily room rate 3:00 PM to 6:00 PM: 50% of daily room rate After 6:00 PM: full day’s room rate Late check-out is not available during high-occupancy periods.

Smoking

Smoking is permitted only in designated smoking areas. Smoking in non-smoking room is not permitted. Smoking in our Non-smoking rooms will cause a penalty based on your room type’s next day room rate and cleaning fee.

Interconnecting Room

Adjacent and interconnecting rooms are subject to availability and request should be placed at the time of reservation and can only be confirmed during check-in. Any and all specific requests in relation to allocation of rooms is subject to availability on the day of arrival.

Extra Bed

To ensure the comfort of all our guests in our rooms, the maximum number of extra beds permitted in a room is one. The extra bed charge includes breakfast and additional amenities for one person.

Room Cancelation

The penalty for any cancellation or modification made is based on the rate or package entitlement.

Pets

Pets are prohibited top enter the property and building.

Facilities

Parking Area

The hotel offers on-site parking for all in-house-guests at no extra charge.

Internet Connection

Complimentary high-speed Wi-Fi is available to all guests throughout the hotel.

Services

Transportation

Transportation services are available for an additional fee.

Laundry and Dry Cleaning

The hotel provides a variety of specialized laundry services, with options that may differ based on individual needs.

Doctor on Call

We have a doctor on call for emergencies. Please contact the front desk, and they will arrange for a doctor if needed.